"For me the Internet is just yet another way of being rejected by women."
Description: - Steve Zahn as George Pappas discusses his love life with the Kathleen Kelly (Meg Ryan), his employer in the motion picture You’ve Got M@il (1998).
Kathleen Kelly owns "The Shop Around the Corner," a landmark children's bookstore founded by her mother that is located in the Upper West Side of Manhattan in New York City. Her employees consist of George Pappas, Birdie (Jean Stapleton), and Christina (Heather Burns) who open the store each day.
Currently, the store is struggling financially, but Kathleen feels she can save the store, until entrepreneur Joe Fox opens "Fox Books Superstore," a huge discount store across the street.
"You poor, sad, multimillionaire. I feel so sorry for you." - Kathleen [to Joe]
Unbeknownst to both Kathleen and Joe, but they have been corresponding via email with each other on the Internet. Their Internet handles: "Shopgirl" and "NY152". Their online relationship is fabulous, sharing common interests, but never giving enough details to get too personal.
One day, rival Joe Fox enters incognito into Kathleen's bookstore while baby sitting his relatives kids. That one visit sparks Joe's romantic interest. That is until Kathleen, while attending a publishing party, discovers that Joe ("Just call me Joe") is her business foe. Meanwhile, Kathleen and Joe who hate each other in real life, continue to have a wonderful time sharing their thoughts and frustrations on the Internet as "Shopgirl" and "NY152".
"You with your theme park, multi-level, homogenize-the-world mochaccino land. You've deluded yourself into thinking that you're some sort of benefactor, bringing books to the masses. But no one will ever remember you, Joe Fox. And maybe no one will remember me, either, but plenty of people remember my mother, and they think she was fine, and they think her store was something special. You are nothing but a suit!" - Kathleen [to Joe]
Eventually, Joe's mega discount store puts Kathleen out of business despite her noble attempt to boycott Fox Books and rally the neighborhood to save her bookstore. Ironically, Kathleen's employee, George Pappas goes to work for Fox Books in their children's book section.
During this low period, Kathleen, at the suggestion NY152 concentrates on writing children's books while Joe tries to reconcile with Kathleen by visiting during an illness.
Both Kathleen and Joe had recently broken up with their significant others. Kathleen left her longtime boyfriend Frank, a newspaper writer for the New York Observer, who was now dating Sydney Ann (Jane Adams), a talk show host. While a week earlier, Joe ended his relationship with his uptight girlfriend, Patricia Eden (Parker Posey) as both of them were stuck in an elevator.
In the end, Joe, whose friendshp with Kathleen had blossomed over the course of a few weeks, advises Kathleen to set up a meeting with her Internet mystery man. Kathleen agrees and arranges a rendezvous in Riverside Park. As Kathleen waits in the park for "NY152," she see Joe approaching with his dog, Brinkley. Elated, she says, "I wanted it to be you!" and then they kiss.
Kathleen and Joe had previously made an appointment to meet at a coffee shop (Cafe Lalo), but when Joe discovered "Shopgirl" was Kathleen, he kept his identity secret and instead bumped into her as Joe, making "Shopgirl" believe that she had been stood up.
"I've been thinking about you. Last night I went to meet you, and you weren't there. I wish I knew why. I felt so foolish. As I waited, someone else showed up. A man who has made my professional life a misery. And an amazing thing happened. I was able, for the first time in my life to say the exact thing I wanted to say at the exact moment I wanted to say it. And of course, afterwards I felt terrible just as you said I would. I was cruel and I'm never cruel. Though I can hardly believe what I said mattered to this man. To him, I am just a bug to be crushed. But what if it did? No matter what he's done to me there is no excuse for my behavior. Anyway I so wanted to talk to you. I hope you have a good reason for not being there last night. You don't seem like the kind of person who'd do something like that. The odd thing about this form of communication is you're more likely to talk about nothing than something. But I just want to say that all this nothing has meant more to me than so many somethings. So, thanks." - "Shopgirl" [to "NY152"]